General Performance Tips
1. Instead of using SoWork in the browser, try downloading the desktop app on our website: https://sowork.com/download-sowork-mac-windows.
2. While in the space and not speaking with anyone, keep your camera and mic off. Then switch them on when you need to!
3. Keep the desktop app in mini-window mode. This will turn your app into a smaller window that will be present over other apps so you can always see what's happening without needing to see the entire space.
SoWork Performance Settings
Here's how to navigate to the Performance Menu to adjust frames per second (FPS), graphics quality, noise cancellation, and video background/blur!
1. First, click on the Main Menu.
2. Then, click on Settings.
3. From there, select Performance.
4. Here, you'll find spots to customize each of these settings: FPS, graphics quality, noise cancellation, and video background and blur.
5. Want us to set things up for you? Just click on the Autodetect button at the top of the Performance area.
6. When you're finished making adjustments, click Save.
Testing your Network Connection
Curious to know your internet connection strength? These steps will show you how you're able to run this test in SoWork.
1. Click on the Help icon.
2. From there, select Test Connection.
3. Next, you'll see this window appear and can begin running your connection tests.
4. After your connection testing is finished, you'll see a score, and the option to run the tests again if needed.
Google Chrome Tip - Graphics/Hardware Acceleration
For those using SoWork in a Chrome Browser, it may be helpful to enable graphics/hardware acceleration on your device. This allows for smooth browsing, audio/video streaming, and overall experience.
Graphics/hardware acceleration refers to the process by which an application will offload certain computing tasks onto specialized hardware components within the system, enabling greater efficiency for your meeting experience.
To enable this, follow these steps:
1. Open Google Chrome.
2. Select Chrome in the top toolbar settings area.
3. Select Preferences.
4. From there, select System.
5. Next, toggle "use graphics/hardware acceleration when available" on.
And there you have it!
You can also check out this page about our Minimum System Requirements
