Sometimes, you might experience poor internet connectivity that can affect your experience in SoWork. To ensure you can still have productive meetings and stay connected, we have several features to help optimize SoWork for low bandwidth connections.
High-Level Overview
Here’s how you can manage low bandwidth situations in SoWork and what you can do to improve your experience:
- Automatic Audio Only Mode: If we detect that your internet connection is poor, SoWork will suggest switching to Audio Only mode to prioritize audio quality.
- Performance Settings: Adjusting your graphics quality can help images download faster and improve overall performance.
- Paused File Downloads: During meetings, file downloads are paused to ensure better audio quality.
Steps to Optimize for Low Bandwidth
Automatic Audio Only Mode
- If SoWork detects a poor internet connection, it will prompt you to switch to Audio Only mode.
- In Audio Only mode, all cameras are turned off for you, focusing your bandwidth on audio.
- Other users will see a small green headset icon indicating you’re in Audio Only mode.
Adjust Performance Settings
- Open the SoWork app and go to the main menu.
- Select ‘Settings’ and navigate to ‘Performance Settings’.
- Change the graphics quality to a lower setting to help images download faster and improve performance.
Paused File Downloads During Meetings:
- When you’re in a meeting, all file downloads are paused automatically to ensure that your audio quality is prioritized.
- This helps maintain a smoother experience until your internet connection improves.
Need More Help?
If you have any questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help you get the most out of your SoWork experience!
By following these steps, you can ensure that even with low bandwidth, SoWork continues to support your productivity and connectivity.
