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Emma Giles, Co-Founder April 5, 2023

🦉Overview

If nothing in our Help Center was able to assist you, then this article will help you get what you need lightning fast! 🌩️

🐱‍🏍Walkthrough

Here's how to submit a ticket in SoWork!

1. From our website with our Help Icon! (It's a smile because we are happy to help!) 😄

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This will open our Live Chat window just click "Send a Message" and we will be with you shortly!

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2. If you are in SoWork and need to submit a ticket you can right from your Office!

Select the question mark icon beside Sophia Bot in the lower right menu. From there, select "Talk to Us."


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Why would you want do this?

  • You never know when you need a helping hand! 🤝
  • Maybe you found a bug 🐛 and want to report it! (Thanks for that 😉)